This write-up defines how to install the HelpDesk ticket system using the Softaculous installer in cPanel.
You can have HelpDesk up and running on your internet site in minutes by using the Softaculous application installer in cPanel.
To mount HelpDesk making use of Softaculous, follow these actions:
- Log in to cPanel.
If you do not know exactly how to log in to your cPanel account, please see this write-up.
- In the SOFTACULOUS APPLICATION INSTALLER area of the cPanel residence display, click any one of the choices under Categories. The Softaculous installer web page appears.
It does not matter which choice you click under Categories. Every one of them begin the Softaculous installer.
- In the Browse message box, kind helpdeskz and afterwards press Go into.
Additionally, you can use the navigation pane on the left side. To do this, click Customer Assistance, and then click HelpDesk.
- Click Install. The setup web page appears.
- In the Pick Procedure listing box, choose the procedure.
If you have an SSL certificate set up on your site, select https:// or https://www. If you do not have an SSL certification mounted on your site, select http:// or http://www.
- In the Choose Domain list box, choose the domain name for installment, or approve the default value.
- In the In Directory text box, type the directory site where you intend to set up the application, or accept the default worth.
If you desire your domain name to go straight to the application, ensure the In Directory site text box is empty.
- In the Admin Username message box, type the manager username.
- In the Admin Password message box, type the manager password.
Ensure that you select a strong password! The Softaculous installer gives a ranking for your password'’ s toughness, and turns green when the password is solid. Conversely, you can click the icon next to the Admin Password text box, and also Softaculous creates a strong, arbitrary password for you.
- Click the icon to expand Advanced Options.
- In the Database Call message box, kind the name of the data source to produce for the application, or accept the default value.
- In the Table Prefix message box, kind the data source table prefix, or approve the default value.
- If you do not intend to receive e-mail notifications when application updates are available, pick the Disable Update Notifications Emails check box.
A2 Holding strongly advises that you receive e-mail notifications when application updates are offered. Maintaining your website upgraded helps protect against unapproved access attempts as well as data loss.
- To immediately update the application when updates are offered, choose the Car Upgrade check box.
- In the Backup Area list box, you can select an area to keep application backups.
- In the Automated backups list box, you can choose whether Softaculous makes regular backups of your application.
- In the Backup Turning listing box, you can select exactly how typically Softaculous overwrites the oldest backup data with a brand-new back-up documents.
- To obtain website configuration information after the setup is complete, type an e-mail address in the Email installment information to text box.
- Review the installation choices and settings, and after that click Install. When installation is complete, Softaculous supplies details regarding the application'’ s arrangement.
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